Privacy Policy

Privacy Policy 

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.calmira-official.com (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, such as your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we also collect details about the individual pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We call this “Device Information.”

We collect Device Information using cookies, log files, and web beacons/tags/pixels. Cookies are small data files placed on your device (learn more at allaboutcookies.org). Log files track actions on the Site and collect IP address, browser type, ISP, referring/exit pages, and timestamps. Web beacons, tags, and pixels record browsing behaviour.

When you make or attempt to make a purchase, we also collect certain information from you, including your name, billing and shipping address, payment details (including credit card numbers), email, and phone number. This is called “Order Information.”

When we talk about “Personal Information” in this policy, we mean both Device Information and Order Information.

How We Use Your Personal Information

We use Order Information to fulfil orders, process payments, arrange shipping, and provide invoices or confirmations. We may also use it to communicate with you, screen for potential fraud, and, in line with the preferences you’ve shared, send product updates, promotions, or wellness-related content.

We use Device Information to help detect fraud and to improve and optimize our Site, for example by generating analytics about how customers browse and interact with the Site and by measuring the success of our marketing campaigns.

If you opt in to receive text updates, you consent to recurring automated marketing text messages to the number provided. Consent is not a condition of purchase. Message and data rates may apply.

Sharing Your Personal Information

We share your Personal Information with trusted third parties to help us operate our store and services. For example, we use Shopify to power our store (see their policy: shopify.com/legal/privacy). We also use Google Analytics to understand how customers use the Site (see Google’s policy: google.com/policies/privacy), with opt-out available here: tools.google.com/dlpage/gaoptout.

We may also share information to comply with legal requirements, respond to lawful requests, or protect our rights.

Behavioural Advertising

We use your Personal Information to deliver relevant ads and marketing. To learn more about targeted advertising, visit the NAI page.

You can opt out of targeted ads at:

• Facebook

• Google

• Bing

Or by visiting the Digital Advertising Alliance opt-out portal.

Do Not Track

Please note that we do not alter data collection practices when we detect a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access the personal information we hold about you and to ask that it be corrected, updated, or deleted. To exercise these rights, please contact us using the details below. Please note that your information may be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we retain your Order Information unless and until you ask us to delete it.

Changes

We may update this policy from time to time to reflect changes to our practices, operations, or legal requirements.

Contact Us

For more information about our privacy practices, questions, or complaints, please contact us at calmira.official@outlook.com